🇰🇪 Karibu! My Jobs Kenya — Chat, message & reply to emails from your phone and get paid via M-Pesa.
Help Center

Frequently Asked Questions

Everything you need to know about earning, gigs, payouts and subscriptions on My Jobs Kenya.

Getting Started
What is My Jobs Kenya? +

My Jobs Kenya is a platform that connects Kenyans to simple online gigs — chatting, messaging, replying to emails and other phone-based tasks — that pay directly to M-Pesa.

Do I need a laptop or computer? +

No. Every gig on My Jobs Kenya is designed to be completed entirely from a smartphone.

Is there a fee to join? +

Joining is completely free. Optional paid plans (Hustler and Pro Earner) unlock more and higher-paying gigs, but you can start earning on the free Starter plan.

Who can join My Jobs Kenya? +

Anyone in Kenya aged 18 and above with a smartphone, an internet connection and a registered M-Pesa line can join.

Gigs & Earning
What kind of gigs are available? +

Chat & messaging gigs, email reply gigs, social media DM gigs, data entry and form-filling gigs, customer support gigs, and micro-content writing gigs.

How much can I earn per gig? +

Gigs typically pay between KSh 150 and KSh 1,800 depending on the task type, complexity and your membership plan.

How many gigs can I do at once? +

Starter members can run 1 active gig at a time, Hustler members up to 5, and Pro Earner members have unlimited active gigs.

How do I know a gig is legitimate? +

Every gig posted on My Jobs Kenya is reviewed by our team before it goes live, so you can be confident it's genuine, paid work.

Payments & Payouts
How do I get paid? +

All earnings are sent directly to your M-Pesa number once your completed gig is approved.

How long does a payout take? +

Starter and Hustler members are paid within standard processing time; Pro Earner members enjoy same-day payouts.

Is there a minimum payout amount? +

Yes, earnings are paid out once your balance reaches the minimum payout threshold shown in your dashboard.

Account & Subscription
Can I upgrade or downgrade my plan? +

Yes, you can change your subscription plan at any time from your account settings — no lock-in contracts.

I forgot my password — what do I do? +

On the Log In page, click "Forgot Password?" and follow the instructions to reset it via email.

How do I contact support? +

Visit our Contact page to reach us by email, phone or WhatsApp.

Still have questions?

Our support team is happy to help — reach out any time.

Contact Support Get Started